J.C. Penny Contact Information

JCP is short of J.C. Penny Company. It is a chain of departmental stores situated in the United States of America. J.C. Penny owns over 800 stores spread in 49 States along with Puerto Rico. J.C. Penny has a variety of stores including the Jewellery department, Sephora, and The Salon. J.C. Penny was established by James Cash Penny in the year 1902. Its headquarters are located at 6501 Legacy Drive, Plano, Texas. The USA.


J.C. Penny Contact Information

J.C. Penny has always respected the opinions of its customers and is always ready to help them in case of need. In case you are facing any difficulty or have any doubts or need more information about any product then you can contact the J.C. Penny customer service. Here are the contact details of J.C. Penny.

  • For inquiries and placing an order – 1-800-322-1189
  • For Sephora related inquiry – 1-800-542-0800
  • For J.C. Penny Credit Card Services – 1-855-808-0330          
  • J.C. Penny Email Address – support@jcp.com
  • J.C. Penny Twitter – @askJCP


JCPenney Associates Kiosk Login

J.C. Penny Customer Service

You can have any issue solved on the official website of J.C. Penny. You can easily find all your solutions. On the website, they have created different categories to simplify it for the customers. Here are the details of J.C. Penny customer care that you will find on the J.C. Penny website, www.jcpenny.com/m/customer-service.


Orders & Shipping

  • Track My Order
  • Return Policy
  • Shipping Information
  • Change/Cancel Order

JCP Account & Rewards

  • Reward Benefits
  • Rewards FAQs
  • About JCPenny Rewards
  • MyJCP.com Account
  • Rewards Terms & Conditions

Product Information

  • Sephora FAQs
  • Product Recalls
  • Recycling
  • Jewelry Protection Plans & Repair


Pricing & Payment 

  • Payment Options
  • Rebates
  • Our Lowest Price Guarantee
  • Pricing
  • Sales Tax & Promotions
  • Check Gift Card Balance


JCP Credit Card 

  • Credit Card Benefits
  • Pay Bill & Manage Account
  • Apply Now